Last updated: July 27, 2026
Terms of Service
Eligibility
You must be able to enter a binding agreement or have parental consent. If you order for another person or family, you confirm you have authority to share the information provided.
Service Description
HabibiSong creates personalized celebration songs from the story, occasion, and preferences you provide. Our songs are created using a combination of proprietary technology and AI-assisted tools. The final product is a unique composition based on the information you provide.
Order Acceptance
Submitting payment does not require us to fulfill every request. We may reject, cancel, or ask for revisions if a request is incomplete, unsafe, unlawful, abusive, technically impractical, or outside the service scope.
Pricing and Payment
Prices are shown at checkout. Payments are processed by Creem as merchant of record or payment provider. You authorize the charge and agree to provide accurate billing details.
Delivery Timeline
Standard delivery is normally within 7 days and rush delivery is normally within 24 hours when purchased, but timelines may be affected by incomplete information, review, third-party outages, or events outside our control.
Content You Provide
You keep rights in stories, photos, names, messages, and other materials you submit. You grant HabibiSong permission to use them to create, review, deliver, support, secure, improve, and document the service.
Prohibited Content
You may not submit or request hateful, discriminatory, dehumanizing, supremacist, harassing, abusive, threatening, exploitative, sexually explicit, violent, unlawful, defamatory, or misleading content, including content targeting race, ethnicity, national origin, religion, caste, disability, disease, age, sex, sexual orientation, gender, gender identity, veteran status, immigration status, or other protected or vulnerable traits.
Content Review and Refusal Rights
We may screen, refuse, revise, cancel, suspend, or decline delivery for content that violates these Terms, creates legal risk, or conflicts with provider policies.
Intellectual Property
The HabibiSong brand, site, samples, workflows, software, designs, and service materials belong to us or our licensors. Delivered songs are licensed to you for personal, family, gift, community, and non-commercial sharing use after payment and delivery.
Refund and Cancellation Policy
We review any refund request made within 10 days of payment. Where the law gives you a longer or unconditional right to cancel, that right applies instead and we will honour it. Beyond those periods, orders are generally final, because each song is custom-made to your specifications. During launch, revisions are free and processed at our discretion based on feasibility. We may offer a re-delivery, partial refund, full refund, or another resolution at our discretion. For Nasheed (voices and duff) songs, if any melodic instrument appears in your song, tell us and we will produce a new version at no cost. If the new version still contains melodic instruments, we will refund you in full. Revisions, add-ons, and upgrades are generally non-refundable once purchased, except where required by law or where we determine a refund is appropriate. Rush and priority fees are refundable if we miss the rush window for reasons within our control.
Rush Delivery Terms
Rush delivery prioritizes production but depends on complete customer information, provider availability, payment review, and content review. Rush and priority fees are refundable if we miss the rush window for reasons within our control.
Photo Upload Terms
If you upload photos, you confirm you have rights and permissions to use and share them. You must not upload unlawful, exploitative, private, or infringing images.
Song Sharing and Access
Delivered song and listening links are bearer-by-link. Anyone with the link may be able to access the song, so share links only with people you trust.
Reviews and Testimonials
Reviews are collected from customers after completed orders. If you provide feedback, you confirm it is truthful and lawful, and you allow us to use it for operating, improving, and promoting the service unless separately agreed otherwise.
Use of Your Song in Our Marketing
We may use your delivered song, its lyrics, and a short description or excerpt of the occasion it was created for to promote our service, for example on our website, on social media, on YouTube, in advertising, or in a portfolio of our work. When we do this we do not publish your full name or your recipient's full name, and we do not publish photographs you uploaded. We do not publicly publish songs created for funerals, memorials, or bereavement. If you would prefer we never use your song this way, email us and we will honour that before or after delivery. There is no time limit on this request and it costs you nothing.
Medical, Grief, and Vulnerability Disclaimer
This service is not a substitute for professional counseling, medical, pastoral, or legal advice. If you or someone you know is in crisis, please contact appropriate professional services.
AI Disclosure
Our songs are created using a combination of proprietary technology and AI-assisted tools. The final product is a unique composition based on the information you provide.
Third-Party Services
We rely on third parties for payments, production, hosting, storage, email, analytics, security, and error monitoring. We are not responsible for third-party outages, denials, delays, or policy changes outside our reasonable control.
Limitation of Liability
To the fullest extent permitted by law, our total liability for any order will not exceed the amount you paid for that order, minus refunds, chargebacks, credits, payment-provider fees, and third-party fulfillment costs.
Indemnification
You agree to defend and hold harmless HabibiSong and its owners, contractors, providers, and licensors from claims arising from your content, misuse of the service, violation of these Terms, violation of law, or violation of another person's rights.
Disclaimer of Warranties
The service is provided as-is and as-available. We do not guarantee uninterrupted operation, perfect accuracy, specific emotional reactions, or a result matching every subjective expectation.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is established, without regard to conflict-of-law rules. These terms do not limit your statutory rights. If you are a consumer in the EU, the UK, or another jurisdiction granting mandatory cancellation or refund rights, those rights apply in full and take precedence over anything in this policy.
Changes to Terms
We may update these Terms by posting a revised version on this page. Continued use of the service after updates are posted means you accept the updated Terms.
Contact Information
Questions about these Terms, refunds, prohibited content, or support should be sent to support@habibisong.com.